USN Virtual Assistant Services

In the primary days VAs were proposing home-based clerical services and as the Internet advanced, so did the services of the Virtual Assistant. Nowadays the term is used to define people who utilize online tools to work virtually and over the expansion of the VA’s skills, different kinds of Virtual Assistants were born.

We are an organization that delivers a wide array of value-added service that supports you to meet your sales and marketing solutions. Our solutions use progressive features of web, BPO, Call enter; on the industry-leading platforms.


Our Virtual Assistant Services

Here is a list of solutions we offer:

Administrative / Generalist :

This is one of more mutual types of VA’s and where the word Virtual Assistant invented. These VA’s would achieve your administrative and clerical duties such as establishing appointments, handling your diary, handle emails, organize travel, arrangement documents, create presentations, update your expenditures, send invoices, etc.

Digital Marketing / Social Media :

Digital Marketing is comprehensive and so some VA’s narrow in on Social Media merely. Inside these roles, some VA’s will write their content and apply your strategies, whereas others will help with your plan and implement, leaving the content formation to you. Tasks can contain content research, finding quotes, making images, finding attractive questions, sending newsletters, handling Google AdWords, checking statistics, etc.

Technical / WordPress :

These Virtual Assistants are respectable at all the technical material for instance setting up emails, fitting technical errors, making backups of your website, etc. With all the online utensils available today, some technical VA’s work individually with WordPress, and others know their way around online advertising systems and shopping carts. These contain SimplyCast, Infusionsoft, Ontraport, 1ShoppingCart, Shopify, LeadPages, OptimizePress, etc. For those attentive on WordPress, they would be capable of assist with monthly upkeep and updating pages. You may find that some general VAs can contribute with WordPress.

Graphics Designer :

There are several levels to this kind of VA – one who can make attractive images for social media and exhibitions, and one who has more branding understanding. They use software that is precisely for design determinations. Some Graphics Designers can make simple flyers and leaflets, and usually follow your current style guide. The more skilled designers understand brand notions and they will usually help clients to create a visual image of themselves over color and imagery.

Product Launch :

These VA’s work additional with online businesses who launch merchandises or programs during the year. They know the sales funnels and all the stages to a successful launch.

Bookkeeping :

You need to hold onto track of your accounts allocated and receivable. By way of bills are paid, VA enters or downloads dealings into accounting software, settles bank statements, arrives credit card transactions, makes invoices, creates and/or enters deposits, and arranges end of month reports.

Database Creation & Management :

You e-mail your clients’ new guiding principle information to VA, who enters info into a database and directs it to you through an e-mail attachment. VA makes and mails standard authorization letter to policy owner, tracking annual termination date of policy and, on due date, sends reminder e-mail to you.

Electric Newsletters and E-Zines :

You give out e-zine, newsletter or e-mail statements and some bounce due to improper subscription requests or additional e-mail failures. You forward associated messages to VA, who properly processes needs to subscribe, unsubscribe or delete bounded messages. VA achieves e-mail database, adding subscriptions, deleting those wanting to unsubscribe, and posting declarations to list.

Marketing Support :

VA helps you contrivance your marketing plan, acquiescing ads by deadline, tracking expiration dates, organizing payment, and handling communication with promotion vendors, repeatedly updating advertising report and/or marketing budget report for your review.

Project Management :

You use a variability of subcontractors, employees, or team members, but you find yourself outlay all your time making certain they stay on task. VA keeps stuffs running smoothly by frequently staying in touch with everybody, using online calendars and development tools, e-mails, and phone calls to validate everyone is meeting their limits. VA reports back to you by e-mail or else you can check the online tools.

PHP/WordPress Web Development :

USN Solutions currently offers professional WORDPRESS/ PHP / MySQL web design and web application development facilities for different client’s needs.

Web design :

USN Solutions Web Designing division is an exclusive design firm proposing a variety of services from rudimentary Website Design to comprehensive e-commerce website development.

BPO :

Competitive telecommunication costs, well-developed technology and a team that is highly computer erudite and well educated are the basics of our strength. The wide distance of our proficiency across latest technologies and platforms lets us to handle any kind of IT criterion today. Needless to say this is united with our extensive involvement in Customer Service domain in Hospitality, Media, Financial Services, and Business Process Outsourcing sections. A service that offers our clients with the utmost chance of communicating with their end customers. We do B2B and B2C services containing both incoming and outbound calls. We have a devoted and well-trained team of customer support experts who are able to dependably provide excellent services delivered in an appropriate and economical manner.

Call Centre :

It is the mission of USN Solutions to arrange for our clients with top quality call centre services 24 hours-a-day that offer the greatest chance of communicating with end customers. We do B2B and B2C services counting both inbound and outbound calls. We have a devoted and well trained team of customer support experts who are able to steadily provide excellent services carried in a timely and cost-effective manner.

A customer phone function that grounds inward service and help requests; and do outgoing marketing and telemarketing activities as of the following:

  • Inbound and Outgoing Call Centre Services
  • B2B & B2C Lead Generation Facilities
  • Inbound Sales Facilities
  • Appointment Setting Services
Technical Support :

Subcontracting technical support to offshore partners is a corporate decision and many global corporations look for offshore associates to outsource technical support services as they face operational limitations. Technical support outsourcing solutions offered by USN Business Solution makes sure problem resolution for your end customers. We can spread technical expertise to computer hardware, software, peripherals and internet substructure manufacturing companies.

EMAIL SUPPORT :

Cut your response time, handle all email matters & inquiries by experts who handle all stages of process very attentively.  Real time maintenance to manage and efficiently handle all customer queries via email.

CHAT SUPPORT :

In app or web originated, our representatives are fast & follow your process, create communicating replies & solve problems. Endorse, cross sell or upsell products & services and guide customers on next stages during their appointment.

Sales & Support :
  • Up-Sell & Cross-Sell Programs
  • E-commerce Support
  • Lead Generation
  • Technical Support
  • Account Information Updates
Inbound Sales :
  • Outbound Sales
  • Follow-ups
  • Up-Sales
  • Cross -Sales
  • Billing helpdesk
  • Appointment setting
  • Customer services & support

We’ve assisted clients in various features throughout their launch but not achieved the process.

Our objective is to deliver our clients with an exceptional service while using the team’s strengths, consequently we have part-time Virtual Assistants who support our Client Managers and focus in definite areas.